shwem9 Terms & Conditions
By using this platform, players are considered to have read and agreed to all of the terms set out below. Please read this page carefully before continuing to use our services.
Table of Contents
- 01Agreement & Service Introduction
- 02Eligibility Requirements
- 03Account Registration & Management
- 04Deposits & Withdrawals
- 05Bonuses & Promotions
- 06Gameplay & Results
- 07Prohibited Activities
- 08Personal Data & Security
- 09Limitation of Liability
- 10Account Suspension / Closure
- 11Changes to Terms
- 12Contact Us
shwem9 Service — Agreement Introduction
The terms on this page apply to all players using the shwem9 platform (https://shwem9.wine). From the moment you access the site, you are considered to have read, understood, and agreed to all of these terms.
shwem9 is an online gaming platform built for players in Myanmar, offering slots, live casino, football betting, 3D lottery, Shan Koe Mee, and more. To continue accessing these services, you must comply with these terms.
If you have any questions about these terms, you can ask directly in Burmese through shwem9's 24/7 live chat service.
shwem9 reserves the right to update these terms and conditions at any time without prior notice. Continued use of the platform after any changes are made will be considered as acceptance of the updated terms.
Eligibility Requirements
To use the shwem9 platform, players must meet the following requirements—
- Must be 21 years of age or older (21+ only).
- Must personally be confident that they are capable of making their own decisions when playing.
- Must not be accessing from a location or country where online gambling is prohibited by law.
- Each person may open only one account under their own name; shared-stake play between multiple individuals is not allowed.
- Personal information must be filled in accurately and completely.
Warning: Accounts belonging to players under the age of 21 will be immediately closed by shwem9 and any remaining balance will not be refunded.
Restricted Locations
shwem9 may restrict access from certain countries and regions. If a player accesses the platform from a restricted location without awareness of such restrictions, the player is still considered fully responsible for their own actions.
Account Registration and Management
Registration
Each player may register only one account on shwem9. Opening a second account using the same name, phone number, or payment method is strictly prohibited. If discovered, the duplicate account will be closed and any bonus funds may be forfeited.
Account Security
Do not share your account login details (username and password) with any third party. The player is solely responsible for all activity that takes place through their account. If any suspicious activity is detected, notify shwem9 immediately via live chat.
Identity Verification (KYC)
shwem9 may apply a KYC (Know Your Customer) process to handle deposit and withdrawal transactions and to verify accounts. Players must be able to provide their real name and accurate information to prevent fraudulent activity. If a player refuses to complete KYC, withdrawals may be suspended.
Once your KYC details are submitted, you will find that the withdrawal process becomes faster.
Deposits and Withdrawals
Deposits
shwem9 supports the following deposit methods: KBZPay, Wave Money, AYA Pay, CB Pay, and Bank Transfer. The minimum deposit amount is 20,000 Ks. Deposit limits may vary depending on the payment method used.
A player's payment will be credited to their account once shwem9 confirms receipt (usually within minutes). If there is a delay due to a technical issue, players can notify us via live chat.
Withdrawals
The minimum withdrawal amount is 20,000 Ks. Withdrawal requests are normally processed within 15 minutes to 2 hours. Supported withdrawal methods are KBZPay, Wave Money, AYA Pay, CB Pay, and Bank Transfer.
- Your KYC details must be complete before you can make a withdrawal.
- Withdrawals can only be made using the same payment method that was used for the deposit.
- If bonus funds are involved, withdrawals will only be available after the wagering requirement has been met.
- shwem9 has the right to review withdrawals that appear to be related to money laundering or any other fraudulent purpose.
Sudden large withdrawals or high-value withdrawals made without completed KYC may be reviewed by shwem9 and placed on hold until a satisfactory response is received.
Bonuses and Promotions
Welcome Bonus
shwem9 offers new players a 200% welcome bonus — up to 100,000 Ks on their first deposit. To withdraw bonus funds, the wagering requirement is the bonus amount × 20.
Example (1): Deposit 20,000 Ks and receive a bonus of 40,000 Ks; total balance becomes 60,000 Ks; wagering requirement = 40,000 Ks × 20 = 800,000 Ks must be wagered before the bonus can be withdrawn.
Example (2): If you deposit 120,000 Ks, you receive a bonus of 100,000 Ks (maximum); your balance becomes 220,000 Ks; wagering requirement = 100,000 Ks × 20 = 2,000,000 Ks must be wagered before you can withdraw from the bonus.
Bonus Usage Rules
- The bonus can be claimed once only; claiming the bonus multiple times by making repeated deposits and withdrawals is not allowed.
- Winnings earned from the bonus can only be withdrawn after the wagering requirement has been met.
- If you withdraw before meeting the wagering requirement, the remaining bonus progress may be forfeited.
- If the bonus is not played through within 7 days of deposit, it may be forfeited.
VIP Tiers
The shwem9 VIP program has three tiers — Bronze, Silver, and Gold —
- Bronze: weekly cashback up to 0.3%
- Silver: weekly cashback up to 0.5%
- Gold: weekly cashback up to 0.8%
VIP tiers can be upgraded as a player's wagering volume and activity increase. Cashback is added to the player's account automatically.
Games and Results
The results of all games on shwem9 are generated using RNG (Random Number Generator) technology. Each game result is random and cannot be predetermined by any player or staff member.
Fair Play
shwem9 strictly enforces a fair play policy to protect players' interests. Players can verify the fairness of game results and access their game history at any time.
Disconnection
If a network disconnection occurs during play, shwem9's server records will be used as the reference. If a game result is lost due to unexpected circumstances, you can report it via live chat; the issue will be investigated against the server records and resolved accordingly.
Bet Size Limits
The minimum and maximum bet amounts for each game can be found on the game page. If a bet exceeds the limit while bonus funds are in use, the bonus may be forfeited.
Prohibited Actions
The following actions are strictly prohibited on the shwem9 platform —
- Depositing using a payment method that is not your own (another person's card or phone).
- Playing using bots, scripts, automation software, or similar tools.
- Hacking or attacking the platform by any unauthorized means.
- A single player opening multiple accounts to claim bonuses repeatedly (bonus abuse).
- Depositing and withdrawing for the purpose of money laundering.
- Renting or selling your account to a third party.
- Colluding with others to predict or manipulate game results.
If any of the above actions are found, shwem9 may close the account and forfeit the remaining balance without prior notice.
Personal Information and Security
shwem9 protects players' personal information using SSL encryption. You can read in full how we handle and share player data with partners and service providers in our Privacy Policy.
Players confirm that the personal information provided to shwem9 is accurate. Providing false information may result in withdrawal suspension or account closure.
Data Protection
shwem9 stores players' payment details (bank card numbers, mobile banking information) encrypted on the server. No staff member will ever ask for your password — any such request should be treated as suspected fraud.
Limitation of Liability
shwem9 is not responsible for losses arising from a player's gameplay, decisions made by the player, network disconnections, or the player's device malfunctions.
- shwem9 is not responsible for losses caused by personal hardship, health-related matters, or the player's own actions.
- shwem9 is not responsible for any matters arising from links to third-party websites.
- shwem9's liability shall not exceed the balance held in the player's account.
Play for fun and entertainment only. Always keep in mind that you can lose — gambling is not a way to earn income.
Account Suspension / Closure
Reasons shwem9 may suspend / close an account
- A breach of these terms and conditions is found.
- KYC verification is refused or cannot be completed due to invalid reasons.
- Fraudulent play is detected (Bonus Abuse, Colluding, Bot).
- Activity suspected of money laundering is involved.
Self-requested account closure
If you want to close your account yourself, you can request it through shwem9's live chat. Any remaining valid funds will be withdrawn, but if the account is closed before the wagering requirement on any bonus balance is met, that bonus balance will be forfeited.
Responsible Gaming self-restriction
If you feel you are losing control of your gambling, you can apply for Self-exclusion as described on shwem9's Responsible Gaming page.
Terms and Conditions Amendments
shwem9 reserves the right to amend these terms and conditions at any time. When changes are made, the last updated date on the website will be updated accordingly, and your continued use of the platform will be taken as acceptance of the amended terms.
Players should regularly review this terms page every time they access the platform. For major changes, shwem9 will attempt to notify players by email, but you must have a valid email address on file for such notifications to reach you.
Contact Us and Support
If you have any questions regarding these terms and conditions, you can contact the shwem9 customer support team—
- Live Chat: Connect directly in Myanmar language 24/7 via the live chat window on the website.
- Email: [email protected]
Inquiries received are prioritised between 7:00 AM and 12:00 AM Myanmar time (MMT, UTC+6:30); live chat is open 24 hours.
Whatever issue you run into while playing, our team is ready to help. Remember, you don't have to deal with it alone — feel free to reach out.
Terms and Conditions Quick Answers
A wagering requirement is the total amount you need to bet across games before you can withdraw your bonus. At shwem9 the requirement is ×20 — meaning if you receive a 40,000 Ks bonus, you must wager 800,000 Ks before withdrawing.
No. Each player may register only one account at shwem9. If a second account is opened using the same personal details (name, phone number, or payment method), bonuses will be forfeited and the duplicate account may be closed.
KYC may be required for large withdrawals. Once KYC is complete, withdrawals are processed faster and delays are less likely. Contact us via live chat to submit your KYC details.
Withdrawals at shwem9 are typically processed within 15 minutes to 2 hours. Please note that delays may occur if KYC is incomplete or wagering requirements have not been met.
Collusion is when two or more players secretly cooperate to create an unfair outcome in a game — for example, coordinating with a side-bet player in live casino to claim bonuses improperly. shwem9 prohibits this and may close accounts where it is detected.
The "Last updated" date at the top of this terms page will reflect any changes. For major updates, shwem9 may notify players at their registered email address. We recommend checking this page regularly.